Skip Navigation

State Energy Assistance & Lifeline

UTAP Lifeline or the Utah Telephone Assistance (Lifeline) Program

The Utah Telephone Assistance (Lifeline) Program is approved by the Utah Public Service Commission (PSC) and the Utah Department of Commerce, Division of Public Utilities (DOC/DPU).

It is funded through the Universal Services Funds (USF) approved by the Federal Communications Commission (FCC) and the State of Utah. Funds are garnered through a surcharge on telephone bills.

The discount provides about $13.38 a month Lifeline discount for low-income households (135% of the federal poverty limit) with landline telephones.  The Link-Up discount that assisted households with initial connection fees is no longer available as of April 1, 2012. 

The Utah Telephone Assistance Program (UTAP and also known as telephone Lifeline) provides income-eligible households with discounts for monthly telephone bills. Service must be provided by a participating telephone company (see chart).  Applications are taken year round. 

The Public Service Commission recently approved 3 wireless companies to provide free, but limited, cell phone service to eligible low income customers. Customers can apply directly through the following companies:

        Verizon Wireless / Safelink

        Virgin Mobile / Assurance Wireless

        i-wireless /

EACH WIRELESS COMPANY OFFERS ONE OR MORE SERVICE PLANS WITH VARIED NUMBER OF MINUTES, FEATURES, ETC. SO IT IS IMPORTANT TO CHOOSE THE ONE THAT BEST FITS YOUR ENTIRE HOUSEHOLD'S NEEDS. 

EACH INCOME ELIGIBLE HOUSEHOLD CAN HAVE ONLY ONE LIFELINE PRODUCT SO IT IS CRITICAL TO DETERMINE WHETHER THE HOUSEHOLD'S NEEDS ARE BEST MET THROUGH A LANDLINE OR A MOBILE PHONE WITH A LIMITED NUMBER OF FREE MINUTES. 

For complete program details, see UTAP Policy Manual.

You can apply for UTAP at the same time you apply for HEAT or you can ask your telephone company to send you an application.

UTAP Lifeline serves over 22,000 households per year.

UTAP is Available for Utah Residents Only.
For a List of Agencies Outside of Utah, Click On Below

Federal Program Information: http://www.lifelinesupport.org/about/default.aspx


Utah Telephone Companies Participating in UTAP
All West Communications
435-783-4361
Hanksville Telcom
435-748-2223
*Bear Lake Communications
435-427-3331
Manti Telephone
435-835-3391
Beehive Telephone Company
435-663-0111
Navajo (A Citizens Communications Co.)
1-800-871-5581
Carbon Emery Telcom Emery Telcom
435-613-9605

Century Link

(Qwest)
1-800-244-1111
CentraCom Interactive Telephone
435-427-3331
*Skyline Telephone Co.
435-427-3331
Direct Communications-Cedar Valley
801-789-8120
South Central Communications
435-826-4211
Frontier(A Citizens Communications Co.)
1-800-921-8101
Stata Communications
435-646-5007
Gunnison Telephone Company
435-528-7236
Union Telephone
307-782-6131
1-800-646-2355
*Part of CentraCom Interactive
If your telephone company is not listed above, ask what discount programs
they may have available for low income customers.

 

 

 

"));